SAP Sales Cloud Review
We are using SAP Sales cloud for managing our customer data and prospecting, It has been a great tool with no. of features which are …
Overview
What is SAP Sales Cloud?
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Recent Reviews
How SAP Sales Cloud Differs From Its Competitors
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Popular Features
- Opportunity management (95)8.686%
- Customer data management / contact management (99)8.383%
- Workflow management (99)8.282%
- Contract management (94)7.373%
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What is SAP Sales Cloud?
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
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What is SAP Sales Cloud?
SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes.
Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty
Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business
Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities
Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty
Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business
Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities
SAP Sales Cloud Competitors
SAP Sales Cloud Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Reviewers rate Single sign-on capability highest, with a score of 9.
The most common users of SAP Sales Cloud are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(205)Attribute Ratings
Reviews
(1-25 of 61)Companies can't remove reviews or game the system. Here's why
February 15, 2024
SAP Sales Cloud Review
We are using SAP Sales cloud for managing our customer data and prospecting, It has been a great tool with no. of features which are useful for any team, It can be customized as per the business needs, it can be easily integrated with nay other software and tool. We can easily use it in our mobile too. It has increased the productivity of our sales team. The reports and analytics it provides help our team take better decision and it ended up increasing the revenue.
- Easy Integration
- Reports and Analytics
- Customization
- Expensive
- Not suitable for small business
- Difficult to integrate with Non SAP products
January 17, 2024
Navigating Success with SAP Sales Cloud
SAP Sales Cloud plays a vital role as a versatile Sales CRM platform,
tackling issues related to lead engagement, sales cycle optimization,
and data management. Notable features include customizable reporting,
effective lead and prospect management, and seamless integration with
various sales tools, contributing to a more streamlined and efficient
sales process.
- Enhances overall efficiency and productivity.
- Implements automated workflows for increased efficiency.
- Effectively manages large volumes of lead and potential data.
- User-Friendly Surveys
- Lightning Interface
- Easy of access on Mobile
December 12, 2023
A Deep Dive into SAP Sales Cloud
SAP Sales Cloud helped our organization to interact with customers throughout the entire sales cycle. It provided a centralized platform for storing customer information, communication history, and preferences. It assisted in sales forecasting by analyzing historical data and trends. This helped our organization to make informed decisions about resource allocation, inventory management, and overall business planning.
- Forecasting and Planning
- Integration
- Customer Relationship Management
- Mobile Accessibility
November 20, 2023
SAP Sales Cloud in a water/construction industry.
Score 7 out of 10
Vetted Review
Verified User
Our organization uses SAP Sales Cloud as our main tool to track all the commercial actions and customer interactions that could finish with a sale. In that way, Sales Cloud lets us know how the monthly sales should be close to the average of win sales opportunities and take action with opportunities we lose and why. For our Sales Department it's helpful to track and manage all the opportunities with activities they should do to close the sale.
- Manage opportunity influencers like promotors and detractors.
- Manage customers information.
- 360 customer view.
- Sales forecast.
- Manage sales lifecycle.
- Mobile app too heavy and slow.
- Mobile app user interface.
- Improve web execution.
- User friendly surveys.
November 14, 2023
SAP Sales Cloud: Elevating Sales Strategies to New Heights!
SAP Sales Cloud automates various aspects of the sales process, such as lead management, opportunity tracking, and quote generation. This helps sales teams save time and focus on building customer relationships. The platform provides tools for better understanding customer behavior and preferences. This helps tailor sales and marketing efforts to meet customer needs, fostering stronger relationships.
- Sales Automation
- Customer Engagement
- Sales Performance Management
- User Interface (UI) and User Experience (UX)
- Customization Flexibility
- Integration Capabilities
November 08, 2023
A complete solution for sales professionals.
We majorly use SAP sales cloud as a end to end complete Sales CRM platform. Establishing connections with leads, maintaining sales cycle data like demos given, quotation shared etc., and drawing customer insights is done via SAP sales cloud for us. We were finding it difficult to track the entire sales cycle and sales performance through an unified central platform, but with the help of SAP Sales cloud, we are now able to achieve it.
- The lead and prospect management module of SAP sales cloud is very comprehensive good.
- The ability to customize reports are very helpful and handy.
- Integration with other sales tools is holistic and seamless
- The offline syncing functionality could be greatly improved
- Accessing SAP sales cloud on mobile devices is a bit of a challenge.
- Tracking the version history is not very accurate sometimes.
November 08, 2023
SAP Sales Its promising!
SAP's sales cloud platform is incredibly beneficial for businesses due to its use of a pipeline analogy to manage tasks, detect and address potential process issues, and automate various tasks. This automation includes intelligent sales prioritization, guided selling, improved sales forecasting, and more. As a result, your company gains access to a wealth of historical data and predictive tools, enhancing the overall sales performance.
- Administration of Prospects, Quotations, and Leads.
- view all client data within the ERP system.
- Configurable Approval Workflow with management Control.
November 06, 2023
All-in-one Sales Cloud Solution!
I use SAP for the features of lead management, analytics, sales automation, and AI-powered recommendations. It helps my business by providing smooth and robust sales automation and process optimization. However, the sales forecasting and pipeline management features of SAP Sales Cloud are the most useful features to me. SAP Sales Cloud helps me to organize and optimize my whole sales system.
- It is efficient in sales forecasting and pipeline management.
- Its CRM is very comprehensive and easy to go.
- It provides nice collaboration between sales teams and customer engagement.
- I think user interface should be little clean.
- There should be more third party email integration.
- Mobile user experience of on-the-go sales representatives should be smoother.
November 01, 2023
Maintaining sales pipeline is much easier with SAP
We use SAP to maintain sales pipeline details. The details include information like previous interactions and discussions, package offering to potential clients. These details also helps other stakeholders in the organisation to get accurate data about the potential customers. With all the data, sales forecasting is easier. Data such as new leads, quotes shared, current stage etc are maintained. SAP makes the data much easier to organize and analyze.
- Automating repetitive processes
- Organizing the lead details in structured sales pipeline like new leads, last contact date, quotes shared etc
- Integration with other platforms has helped in saving a lot of time
- Analytical tools that helps in analyzing the data very efficiently
- Presence of a lot of analytics can sometimes confuse new users
- The interface is very heavy and it makes the platform slow to load
October 27, 2023
SAP Sales Cloud Review.
I have used SAP CRM in order to manage my database of clients and customers. It is an efficient way to see, on a daily basis, what the key tasks and activities I need to focus on in order to hit my KPIs and generate a pipeline. It is also an effective way for me to track my ongoing opportunities and see where I should lean in and focus my time to maximize performance. The business problem that it solves is that it allows me to focus on sales and on activities that will drive toward sales.
- Track Prospects.
- Track Pipeline.
- Clean UI.
- Mobile
- Slow to process.
Today, our company uses SAP Sales Cloud to keep the entire sales process running smoothly. We have truly embraced everything that SAP Sales Cloud has to offer. Key features like tasks and notifications have completely transformed how we track our leads.
- Given management ample and useful data to work with
- Connected every aspect of the business
- Made the lead capture process more efficient
- Issues with formatting in case of uploading documents in the tool
October 25, 2023
Great product for collaboration.
We use SAP for a few reasons. We were looking to drive innovation as well as revenue growth. It also has the capability to improve our customer relationships. We weren't able to keep on top of our customer service needs as well before implementing SAP Sales Cloud. It has greatly improved many of our processes.
- We can get all our reports in one platform.
- The collaboration between teams.
- There are great customization capabilities.
- Occasionally, the loading time can be slow.
- The training was a bit arduous, but once you get the hang of the process, it's pretty easy.
- The customer service tickets could be responded to a bit faster.
October 24, 2023
One answer: Valuable features for customers
We want to use an easy solution to integrate to our large catalog of products with a easy way to buy and deliver for our clients without worry about integration issues and other engineering things. We found SAP Sales Cloud integrate easy with our daily operations and integration takes to our development 6 months less that we planned at start. Definitely we found a correct solution but the price is very high compared with other solutions in the market and the features is not at all that SAP Sales Cloud talks. Currently we search third-party solutions for increase speed, reduce costs and increase value for our clients.
- easy to integrate for developers with current solutions
- learning curve medium, all employees understand but takes time and effort
- complex to understand analytics but good approach with headdache issues
- Business units complex, employees need much time for understand platform
- Integration "as-is" is very easy, but on-premise tools required hard work for integrate
- Price is very high, we think in favor of other platforms in the cloud
Score 7 out of 10
Vetted Review
Verified User
SAP Sales Cloud streamlines sales by automating tasks like quote generation, order management, and pipeline monitoring. This boosts sales team efficiency, ensuring a smoother and more efficient sales process.
- Mobile Accessibility: The mobile app of SAP Sales Cloud allows users to access critical data and perform tasks while on the go. This is particularly valuable for sales representatives in the field who can update information, check leads, and manage customer interactions from their mobile devices.
- Quote-to-Cash Automation: The platform seamlessly manages the entire quote-to-cash process. It automates the creation of sales quotes, tracks orders, and ensures that the fulfillment process aligns with the customer's expectations. This reduces errors, accelerates sales cycles, and enhances customer satisfaction.
- Cost and Licensing: Pricing for SAP Sales Cloud can be high, especially for smaller businesses. More flexible and cost-effective licensing options or scaled-down versions for small businesses could help expand its user base.
- Real-time Collaboration: Enhanced real-time collaboration features could be valuable for teams working together on sales deals, enabling smoother communication and collaboration within the platform.
We use SAP Sales to manage the A-Z of our B2B sales operations. Every lead we generate goes through it, and our other systems are integrated to it to log conversations across different mediums. We also use the automated workflows and sequences very actively to:
1. Automate time-consuming sales processes
2. Provide a faster/better sales experience to our leads
3. Expand our ability to reach out to more prospects
1. Automate time-consuming sales processes
2. Provide a faster/better sales experience to our leads
3. Expand our ability to reach out to more prospects
- The custom properties are very helpful. We've utilized these a lot to boost our automations
- Managing our pipelines is pretty straightforward and largely error-free
- There are A/B test options for a lot of things, which helps us bring in data to things like email sequences to easily find the better one
- It doesn't support associating properties with each other except for contact-company-deal records
- It's priced much higher than other CRM tools
October 24, 2023
SAP Sales Cloud, The one and only
I use SAP Sales Cloud to track the leads and manage the leads where in there is a scope of opportunity. One of our team which works on Proposals helps them to track the status of proposals. It also helps us to keep a track of performance, and to analyse the data
- management
- keeping track
- Integration with other tools/softwares
October 23, 2023
SAP Sales Cloud a right fit for large scale business
We at Rapidops are using SAP CX package for one of our associate business verticals, SAP has helped us with our marketing and e-commerce needs. The other vertical in which SAP CX has helped us is with customer service and other related areas of sales cloud functions. It has intended to assist our organization in improving our sales processes and outcomes while delivering a unified and consistent customer experience across a variety of touchpoints.
- Sales Automation Journeys
- Deal and Opportunity Management
- Customer Experience Engagement
- Integrations with CMS
- Integration with Products like Experro
- Headless CMS and robust campaign management
- VAT Reporting and Integrations with Payment gateways like Stripe
October 23, 2023
SAP Sales Cloud Review
We use SAP Sales Cloud to streamline and optimize sales processes. It helps with lead management, opportunity tracking, and collaboration among team members. The platform addresses inefficiencies in sales processes, provides real-time visibility, ensures accurate data and reporting, and fosters better collaboration. Integrated with ERP systems, its scope covers the entire sales lifecycle, from lead generation to deal closure.
- Lead Scoring and Management
- Opportunity Pipeline Visualization
- Workflow Automation
- User Interface Complexity
- Customization Challenges
- Integration Flexibility
October 23, 2023
SAP Sales Cloud — Improve your forecasting capabilities now!
At my company, we utilize SAP Sales Cloud to help improve the accuracy of our forecast models. SAP Sales Cloud is very useful for identifying potential risks and opportunities, especially when we work with a large array of clients, and are constantly on boarding new clients and mediums for sales. The artificial intelligence features of SAP Sales Cloud are extremely helpful in predicting our forecasts.
- SAP Sales Cloud is particularly useful for improving forecast accuracy.
- SAP Sales Cloud provides recommendations for optimization based on their AI features and the feedback of users.
- SAP Sales Cloud offers an individual yet unified view of each customer.
- Some may find the interface a bit outdated.
October 20, 2023
Closing Entrerprise-Level deals
I have used SAP Sales Cloud in two instances: as a corporate sales executive for a Fortune 500 company and as an independent consultant embedded in the go-to-market team of a client. There are nuances between the two use cases I mentioned. However, the top-level goals were the same: close more business by having more pipeline visibility while saving time and manual work for salespeople.
- Pipeline mangement
- Sales automation
- Tasks orchestration
- Feature overwhelm
- Learning curve
- Integrations may require technical support
October 20, 2023
A great was to implement account based selling
The main challenge was to accurately forecast the sales as there was no intelligence in pipeline management.
Even after heavily investing time on manual data entries, predicting the revenue was largely a guessing game.
I started using SAP sales cloud for better visibility of all leads and the actions taken by my team on the same to move it ahead. Also, built in tools helped me in forecast in a better way by looking through several stages of deals.
Even after heavily investing time on manual data entries, predicting the revenue was largely a guessing game.
I started using SAP sales cloud for better visibility of all leads and the actions taken by my team on the same to move it ahead. Also, built in tools helped me in forecast in a better way by looking through several stages of deals.
- Guided selling helped ramping up execs faster.
- Detailed analysis on pipeline helped with forecasting
- Configurable analytics made it easy to quickly make sense of tons of data in the CRM
- There is a significant learning curve for new users. Things could have been a little more intuitive.
- Overview over sales campaigns is not holistic
- Integration opportunities are limited with existing tools or takes a lot of time
October 20, 2023
SAP Sales Cloud: Testimonial from an EdTech Professional
In our organization, SAP Sales Cloud is integral to our sales and customer relationship management processes. We use it for lead and opportunity management, contact and account organization, sales analytics, quotation and order processing, integration with other systems, mobile accessibility for remote sales representatives, customer communication tracking, pipeline management, task and activity management, customer support, customization to meet specific needs, user training and support, data security, and compliance. Our experience with SAP Sales Cloud has significantly improved our sales processes, customer relationships, and overall efficiency, making it a crucial component of our sales strategy.
- Enterprise Sales Management: The platform helped manage a vast number of leads and opportunities efficiently, reducing manual work and errors.
- Field Sales and Mobile Accessibility: Sales representatives could access customer information, leads, and order processing on their mobile devices while meeting with clients. This flexibility improved customer service, as representatives could provide immediate responses and updates.
- User-Friendly Interface and Navigation: The platform can be complex and overwhelming, especially for new users. The system might benefit from a more intuitive and user-friendly design. Simplified menus and clearer icons would make it easier for sales professionals to quickly access the information they need.
- Enhanced Mobile Functionality: more robust mobile app that offers all the features available in the desktop version would enable sales representatives to be more productive while on the go, whether they're at client meetings or working remotely.
- Customization Flexibility: Greater customization options, especially when it comes to creating custom fields, workflows, and reports, would empower organizations to tailor the platform to their specific needs without relying heavily on third-party extensions.
October 20, 2023
SAP Sales Cloud Review
Within our company, we use this type of service/CRM to be able to efficiently manage sales data for each type of product that we offer, within each type of product we manage customer information as well as any dictional information that is related to the product or to the client.
- manage product data
- manage costumers
- customization
- more fluent user interface
- add more guides to use it
- a more personalized help service
October 19, 2023
Super CRM
SAP Sales Cloud solves the problem of proper follow-ups for the customers to be remembered on later or future time period.
It also is easy to make numbers and keep revenue details up to date
It also is easy to make numbers and keep revenue details up to date
- Accounts Follow ups
- Helps in recording the conduction
- Product knowledge
- Reloading
October 19, 2023
Great tool for small businesses
The software was used to store our customers and potential customers information. We needed to work on retention programs, so a CRM was definitely the go for this and SAP gave us the best tools. We didn't get a huge amount of leads, so we needed something simple and budget friendly.
- Connect with third party apps
- Pipeline forecasting
- Automation workflows
- Triggers could be more specific
- Could have an onboarding module
- The UI could be better